Patient Information

Surgical Patients

To ensure timely registration, we ask patients to bring the following documentation:

  • Insurance ID card(s)
  • Driver’s license or personal ID card
  • Any paperwork from your physician, such as test results
  • Your medication(s) in original pill bottle
  • Payment for your insurance co-pay

Please remember to follow any specific preparation and/or dietary restrictions communicated by your physician’s office at the time of scheduling. Failure to do so may result in the rescheduling of your appointment.

Lab & Scheduled Imaging Patients

Lab and imaging patients are asked to arrive at least 15 minutes prior to your procedure time to complete registration paperwork. To ensure timely registration, please bring the following documentation:

  • Insurance ID card(s)
  • Driver’s license or personal ID card
  • Physician order forms
  • Payment for your insurance co-pay, if any.

Please remember to follow any specific preparation and/or dietary restrictions communicated by your physician’s office at the time of scheduling. Failure to do so may result in the rescheduling of your appointment.

Walk-in Imaging Patients

The radiology department at Methodist Hospital for Surgery offers walk-in imaging services. To ensure timely registration, please bring the following documentation:

  • Insurance ID card(s)
  • Driver’s license or personal ID card
  • Physician order forms
  • Payment for your insurance co-pay, if any.

Please note that pre-certification may be required.

Please remember to follow any specific preparation and/or dietary restrictions communicated by your physician’s office at the time of scheduling. Failure to do so may result in the rescheduling of your appointment.

Outpatient Physical Therapy Patients

Outpatient physical therapy patients are asked to arrive at least 10 minutes prior to your appointment time to complete registration paperwork. To ensure timely registration, please bring the following documentation:

  • Insurance ID card(s)
  • Driver’s license or personal ID card
  • Physician prescription
  • Payment for your insurance co-pay, if any

If you have a physician prescription for physical therapy you can call our Addison location at 469-248-3962 or our Richardson location at 214-575-4040 to schedule an appointment. For the initial appointment it is best to wear comfortable, loose fitting clothing.

Accessibility

We are happy to accommodate any special needs of a patient. We ensure accessibility and effective communication regardless of your situation. Please notify the hospital of your special needs prior to arriving on your day of surgery. Methodist Hospital for Surgery uses the following number for the deaf and hearing impaired: (469) 248-3900.

The Joint Wellness Program

Although joint replacement has become a fairly common procedure, it can still be daunting for those faced with surgery and subsequent recovery. At Methodist Hospital for Surgery, our physicians are committed to making sure our patients are fully educated before the procedure, ready for the surgery itself and prepared with steps for making a complete recovery. Our commitment to you is that your experience will be as smooth and positive as we can make it.

ORIGIN – Methodist Hospital for Surgery’s Joint Wellness Program is designed to keep you and your family informed, relaxed and on the right track for surgery success.You will meet our dedicated nurse navigator, Candace Callegan, RN, who will guide you start-to-finish through your patient journey.It’s our goal to eliminate surprises and answer your every question along the way.

SERVICE – As you learn more about our joint surgical teams and operating rooms, you’ll discover that we rely on state-of-the-art medical technologies and proven treatment techniques to ensure that every surgery is a success. Each of our attending surgeons is highly trained and board certified, and assisted by our expert staff. From diagnosis to surgery to physical therapy to home follow-up, the Methodist Hospital for Surgery staff is with you every step.

JOINT WELLNESS CLASSES – Contact Candace Callegan at ccallegan@methodistsurg.com or 469-248-3855 for more information.